Question 1

How quickly can you fix my stuck garage door?

Accepted Answer

At Weare Garage Doors, we understand that a stuck garage door is more than an inconvenience—it's a security concern and can disrupt your entire day. That's why we maintain a fleet of fully-stocked service vehicles ready to respond at a moment's notice.

Our average response time is just 30 minutes for customers within our primary service area. For emergency situations, we prioritize your call and dispatch the nearest available technician immediately. Our team is available 24 hours a day, 7 days a week, including holidays.

Once on site, our factory-trained technicians can diagnose most problems within minutes. Common issues like broken springs, stuck tracks, or opener malfunctions are typically resolved in 1-2 hours. We carry the most commonly needed parts on our trucks, so there's rarely a need for a follow-up visit.

If your door is stuck in the open position, we'll secure your home as our first priority before completing the full repair. Your safety and security are always our top concerns.

Question 2

What causes garage doors to get stuck or move slowly?

Accepted Answer

Garage doors can become stuck or sluggish for many reasons, and identifying the root cause is essential for a lasting repair. Here are the most common culprits we see:

**Broken or Worn Springs**: Torsion and extension springs bear the weight of your garage door. When they wear out or break, your door may move unevenly, get stuck partway, or refuse to open at all. Springs typically last 10,000-15,000 cycles and should be replaced by professionals due to the high tension involved.

**Track Misalignment**: Over time, the metal tracks that guide your door can bend, shift, or become obstructed. Even small misalignments can cause binding, squeaking, or complete stoppage. Regular inspection can catch these issues early.

**Worn Rollers and Hinges**: The rollers that ride in the tracks wear down over years of use. Metal rollers last about 10-15 years, while nylon rollers may last longer but eventually need replacement. Worn rollers create friction that slows or stops movement.

**Opener Problems**: Electric openers contain motors, gears, and circuit boards that can fail. Symptoms include grinding noises, intermittent operation, or the door reversing unexpectedly. Sometimes the solution is as simple as reprogramming; other times, component replacement is needed.

**Weather and Temperature**: New Hampshire's extreme temperature swings cause metal components to expand and contract. Cold weather thickens lubricants and makes weatherstripping stiff. Regular seasonal maintenance helps prevent weather-related issues.

**Lack of Lubrication**: All moving parts need periodic lubrication. Dry components create friction that slows operation and accelerates wear. We recommend lubricating springs, hinges, and rollers every 6 months.

Question 3

Do you offer financing for new garage door installations?

Accepted Answer

Yes! We understand that a new garage door is a significant investment in your home, and we want to make it accessible for every homeowner. We offer several flexible payment options to fit your budget:

**Same-as-Cash Financing**: Qualified customers can take advantage of our 12-month same-as-cash financing option. Make your monthly payments on time, and you'll pay no interest. It's a great way to spread the cost without any extra charges.

**Extended Payment Plans**: For larger projects, we offer financing terms up to 60 months with competitive interest rates. Monthly payments can be as low as $75, depending on your project scope and credit qualification.

**Senior and Military Discounts**: We're proud to offer 10% off labor costs for seniors (65+) and active military or veterans. These discounts can be combined with our financing options.

**No Money Down**: Qualified applicants can start their project with zero down payment. We begin work immediately, and your first payment isn't due for 30 days.

**Price Matching**: We're confident in our competitive pricing. If you receive a written quote from another licensed, insured contractor for the same scope of work, we'll match it or explain why our solution offers better value.

Our team will walk you through all available options during your free estimate. We believe everyone deserves a safe, beautiful, properly functioning garage door, and we'll work with you to make it happen within your budget. The application process is quick—most approvals take just minutes.

Question 4

What brands of garage doors do you install and repair?

Accepted Answer

We're authorized dealers for Clopay, Amarr, Wayne Dalton, and CHI garage doors—the industry's leading manufacturers. Our technicians are factory-trained to install and repair all major brands, including LiftMaster, Chamberlain, Genie, and Craftsman openers. No matter what brand you have, we can service it.

Question 5

How long does a garage door installation take?

Accepted Answer

A standard single-door installation typically takes 4-6 hours. Double-door installations usually take 6-8 hours. If we're also installing a new opener or replacing the tracks and hardware, add 1-2 hours. We complete most residential installations in a single day, and we always clean up thoroughly before leaving.

Question 6

What's included in your maintenance service?

Accepted Answer

Our comprehensive maintenance service includes: visual inspection of all components, testing of safety features (auto-reverse, photo eyes), lubrication of springs, hinges, and rollers, tightening of all hardware, track alignment check, weatherstripping inspection, opener adjustment and testing, and a detailed report of any concerns. Regular maintenance extends the life of your door and prevents costly emergency repairs.

Question 7

Are your technicians background-checked and insured?

Accepted Answer

Absolutely. Every Weare Garage Doors technician undergoes a thorough background check before hiring. We carry $2 million in liability insurance and workers' compensation coverage for your complete protection. Our technicians arrive in marked vehicles, wear company uniforms, and carry photo ID. Your peace of mind is our priority.

Question 8

What areas do you serve?

Accepted Answer

We serve homeowners throughout central and southern New Hampshire, including Manchester, Concord, Nashua, Derry, Bedford, Merrimack, Goffstown, Hooksett, Londonderry, New Boston, and surrounding communities. Our home base in Weare allows us to reach most customers within 30 minutes for emergency service.

Question 9

Do you offer warranties on your work?

Accepted Answer

Yes, we stand behind our work with one of the best warranties in the industry. All labor is covered for 5 years—if anything we installed or repaired fails within that time, we'll fix it at no charge. Manufacturer warranties on parts and doors vary by product but typically range from 1 year to lifetime. We'll explain all warranty coverage before any work begins.

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